Ascent: Diversity, Equity & Inclusion

Ascent strives to motivate and to educate decision-makers on the business case and best practices for inclusive workplaces and events. Learn more about this initiative.

Cynthia Serrano: ‘Creating Solutions’ at the Fort Worth Convention Center

Cynthia Serrano, general manager at Fort Worth Convention Center, shares her thoughts on leadership, challenges with staffing and labor, and the center’s upcoming expansion.

BY Jennifer Dienst May 16, 2022

Mariana Atencio on the Importance of Authentic Leadership

At CEMA Summit, award-winning Latina journalist Mariana Atencio will take what she learned about authenticity from her experiences as a reporter and apply it to leading teams in a post-COVID world.

BY Curt Wagner May 9, 2022

Experience Columbus’ Return on (Diversity) Investment

Why a diversity apprenticeship program in Columbus, Ohio, is going all in on expanding access to management positions for people of color in the hospitality, travel, and events sectors.

BY Barbara Palmer May 9, 2022

Women Leading the Way at Convention Centers: Julianne Jammers

In this sixth installment of a continuing Convene series about female leadership at event facilities, we ask Julianne Jammers to share her perspective as the executive director of SwissTech Village, Hotel and Convention Center in Lausanne, Switzerland.

BY Jennifer Dienst May 9, 2022

Women Leading the Way at Convention Centers: T. Taubie Motlhabane at CTICC

A desire “to make a meaningful change” led T. Taubie Motlhabane to her role as the CEO of Cape Town International Convention Centre in Cape Town, South Africa.

BY Jennifer N. Dienst May 2, 2022

Making Event Spaces Sensory Inclusive

The pause on face-to-face events caused by the pandemic has given venues a chance to think about welcoming returning visitors through a lens of inclusivity. The Overland Park Convention Center now accommodates individuals with sensory needs, such as those with autism, anxiety, dementia, and PTSD.

BY Casey Gale May 2, 2022

Women Leading the Way at Convention Centers: Julia Corkey

Julia Corkey, chief executive of the International Convention Centre (ICC) Belfast in Northern Ireland, shares how the facility is taking steps to be more accessible and better serve the needs of convention delegates.

BY Jennifer Dienst April 25, 2022

‘Talent is Everywhere’ and Other Lessons in Leading DMOs During a Pandemic

Tammy Blount-Canavan reflects on what she’s learned in her role as a leadership consultant for DMOs during the pandemic, as she prepares to step into the top job at Visit Seattle.

BY Barbara Palmer April 19, 2022

Women Leading the Way at Convention Centers: Kathleen Warden

Climate change is the top challenge facing convention centers, says Kathleen Warden, director of conference sales at the Scottish Event Campus in Glasgow, Scotland.

BY Jennifer Dienst April 14, 2022

The Curb-Cut Effect and Accessibility at Events

Providing services to make events inclusive and accessible yields benefits for all participants.

BY Barbara Palmer April 6, 2022

Women Leading the Way at Convention Centers: Ellen Schwartz

More diverse leadership is coming to facility management in the near future, says Ellen Schwartz, general manager at the Los Angeles Convention Center.

BY Jennifer Dienst April 5, 2022

Women Leading the Way at Convention Centers: Shannon Perry

While women outnumber male business event organizers, only a minority of women hold executive positions at the events facilities. In this first in a series about female leadership at event facilities, we ask Shannon Perry of California’s Ontario Convention Center to share her perspective.

BY Jennifer Dienst March 31, 2022

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