Ascent: Diversity, Equity & Inclusion
Cynthia Serrano: ‘Creating Solutions’ at the Fort Worth Convention Center
Cynthia Serrano, general manager at Fort Worth Convention Center, shares her thoughts on leadership, challenges with staffing and labor, and the center’s upcoming expansion.
Mariana Atencio on the Importance of Authentic Leadership
At CEMA Summit, award-winning Latina journalist Mariana Atencio will take what she learned about authenticity from her experiences as a reporter and apply it to leading teams in a post-COVID world.
Experience Columbus’ Return on (Diversity) Investment
Why a diversity apprenticeship program in Columbus, Ohio, is going all in on expanding access to management positions for people of color in the hospitality, travel, and events sectors.
Women Leading the Way at Convention Centers: Julianne Jammers
In this sixth installment of a continuing Convene series about female leadership at event facilities, we ask Julianne Jammers to share her perspective as the executive director of SwissTech Village, Hotel and Convention Center in Lausanne, Switzerland.
Women Leading the Way at Convention Centers: T. Taubie Motlhabane at CTICC
A desire “to make a meaningful change” led T. Taubie Motlhabane to her role as the CEO of Cape Town International Convention Centre in Cape Town, South Africa.
Making Event Spaces Sensory Inclusive
The pause on face-to-face events caused by the pandemic has given venues a chance to think about welcoming returning visitors through a lens of inclusivity. The Overland Park Convention Center now accommodates individuals with sensory needs, such as those with autism, anxiety, dementia, and PTSD.
Women Leading the Way at Convention Centers: Julia Corkey
Julia Corkey, chief executive of the International Convention Centre (ICC) Belfast in Northern Ireland, shares how the facility is taking steps to be more accessible and better serve the needs of convention delegates.
‘Talent is Everywhere’ and Other Lessons in Leading DMOs During a Pandemic
Tammy Blount-Canavan reflects on what she’s learned in her role as a leadership consultant for DMOs during the pandemic, as she prepares to step into the top job at Visit Seattle.
Women Leading the Way at Convention Centers: Kathleen Warden
Climate change is the top challenge facing convention centers, says Kathleen Warden, director of conference sales at the Scottish Event Campus in Glasgow, Scotland.
The Curb-Cut Effect and Accessibility at Events
Providing services to make events inclusive and accessible yields benefits for all participants.
Women Leading the Way at Convention Centers: Ellen Schwartz
More diverse leadership is coming to facility management in the near future, says Ellen Schwartz, general manager at the Los Angeles Convention Center.
Women Leading the Way at Convention Centers: Shannon Perry
While women outnumber male business event organizers, only a minority of women hold executive positions at the events facilities. In this first in a series about female leadership at event facilities, we ask Shannon Perry of California’s Ontario Convention Center to share her perspective.