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Industry News - Experience & Learning Design

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Get the latest experience and learning design news from the conventions, meetings, meeting planning, hospitality industries and more.

The Professional Convention Management Association (PCMA) is set to deliver a series of seminars at AIBTM, which are dedicated to supporting the corporate meeting planners of the future.
INXPO, a company that features an innovative online communications platform for webcasting, virtual trade shows and other online events, has just added a new product feature to its lineup.
There are tens-of-millions of United Mileage Plus members who once registered as frequent flyers in order to receive rewards for traveling with United Airlines and the myriad partner airlines that are members of the "Star Alliance."  Many of those individuals accrue miles in their account, but squander same for failure to find a worthy good or service to purchase.  A new partnership between United MileagePlus and ScoreBig.com may alleviate that problem and open up an expansive database for the live entertainment industry's first online marketplace.
By deploying Apple's (NASDAQ: AAPL) iPads and FileMaker Go product, the Austin Convention Center was able to realize a 200 percent return on investment, according to a report by Mobile Enterprise.
The line says rising airfares to the region have turned off customers.
Delta Air Lines on May 3 started selling eGift certificates on delta.com in amounts from $50 to $1,000. The certificates are available in $5 increments. “Giving or receiving the gift of travel is now incredibly easy for our customers.” 
Rendez-vous Canada, hosted by the Canadian Tourism Commission, is set to take place at the Ottawa Convention Centre starting on Sunday.
Chicago carrier only topped by discount airlines in award seats available Avid travelers know that all frequent-flier miles are not created equal. Award miles or points on some airlines, including United Airlines, are a more valuable currency because you can use them more often for free flights.
Joshua Freedman shares the science behind what's going on inside your head. Emotional intelligence, he says, is the difference that makes the difference.
Study: Cutting business travel hurts profits. Hotels are attracting more business travelers
Six U.S. airports are trying a program to get travelers through customs a little faster.
Hardest hit will be passengers who don't book directly via the carrier's FlyFrontier.com website.
For years consumers have suspected that websites use Internet cookies to the disadvantage of the customer.
New bandwidth estimator helps meeting professionals better plan for HSIA 
High-Performance Wireless Solution Blankets 400,000 Square Feet, Facilitates Media-Rich Events for Hundreds of Thousands of Convention Center Attendees
New CMO Council Report on Event Marketing Underscores Central Role in Customer Engagement, but Senior Marketers Want Better Tracking of Business ROI to Justify Future Investments
Students enrolled in program will take courses in Switzerland, China and Spain.
Meet Kevin and Julia Hartz. The husband-wife team run the biggest ticketing service this side of Ticketmaster.
Companies will send their employees out on the road a lot more this year, even to conventions and meetings they avoided spending money on during the economic downturn, according to a new report.
INXPO today launched the enhanced version of its video delivery platform making it the first product in the webcasting industry with high definition H.264 video technology.
U.S. business travel spending is expected to rise 5.1%, a substantial increase from 2012.
So many technologies allow us to collaborate "virtually" today. Email, instant messaging, video conferencing, and desktop sharing are common parts of the workday for many people. But regardless of what technologies we use, all of our interactions still rely on a basic element: each other. No matter how many shiny tools we have, we can't get things done without other people.
The 2013 Airline Quality Ratings rank fourteen U.S. domestic airlines according to their on-time performance, customer complaints, mishandled baggage and denied boardings.
Own a hotel or just work at one? Better start learning how to say "xie xie".
A US company specializing in presentation services for conferences and meetings, has just launched an intriguing new communication platform (an interactive video wall which allows for 16 individuals to access the unit at one time), looks set to take audience engagement to a whole new level. 


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